Microsoft Surface Book Class Action Lawsuit

I too would be willing to join the lawsuit. I am on my second surface book that was replaced by microsoft last summer. about a month ago (9 months after receiving it), this NEW one had the batter start bulging. I called Microsoft and they said it was out of warranty. Evidently, the replacement i received last summer only had 90 days and I was somehow supposed to know that it was up to me to extend the warranty.

Horrible product, horrible support, just a horrible experience all around considering it is MICROSOFT that is selling a product that clearly has a manufacturing defect.

I used to be a solid fanboy of Microsoft products dating back to the turn of the century with Windows CE devices ending in their cancellation of support for Windows Mobile/Windows Phone, leaving me once again stranded as if the vendor were some tiny startup with no financial strength to back up their product.

As for the lousy, expensive Surface Book, that was the last straw for me.  I will never again buy any MS hardware.  Terrible support for defective/dangerous batteries.

My batteries inflated like balloons, causing my display to bulge so much that it cracked.  BTW, if you can insert a long needle or hatpin under your bulging display, pop the mylar bag enveloping the batteries' metal casing.  It appears to be a protective layer in case your battery leaks.  Mine appeared to be inflated with gas rather than electrolyte leakage. The battery was toast so you wouldn't be able to use the display as an untethered tablet.  The other option is the one that I mistakenly chose to do which is to disassemble the display panel and replace the battery.  The newest battery that I could find was dated to 2018, so probably not much capacity left.  Removing all the parts to remove the battery resulted in numerous tiny use-once connectors breaking which has involved purchasing many replacement parts.  It was never designed to be fixed.  

The lifespan of the Surface Book, like many similarly designed devices, is determined by the lifespan of the batteries.  Once depleted, you may as well part out your computer, because trying to replace out-of-date batteries is a fools' errand.  That said, I will never buy another laptop from MS or other makers, that cannot be cracked open to replace the battery.

Perhaps the FAA should be notified that these should be banned from air travel like the Samsung Galaxies were.  They could be a fire hazard.

If you start a class-action lawsuit, count me in!  A $3,000 brick and a dangerous fire hazard

I would like to add my name to the list for class action law suit / lithium battery issue.

I have copied conversation with the online chat help desk, photos and video.

Suzie

My screen started to bow out more than 3 years ago. I thought that it was because of the screen jitter issue getting worse that I got at the start of the second year of having the tablet. If I hadn't checked this site, then I would have left the issue continue until the screen failed... Which would have been a very bad situation given that it is the battery that is the issue.

So the class action suit needs to contact all Microsoft surface Pro 4 owners even if they have not realised that they have an issue for a general recall since it is potentially an issue that can be mistaken for something else and there isn't a way to safeguard the table to allow it's continued use.