Microsoft Surface Book Class Action Lawsuit

Anonymous
2020-10-23T18:40:27+00:00

My Surface Book has also suffered the dreaded swollen battery that has caused the bottom of the keyboard to delaminate.  The swollen battery is making my $3,000 Surface Book a dangerous hazard due to the possibility of fire and explosion. After many hours of extreme frustration talking to Microsoft Support, I am so upset.  Is there a class action lawsuit for this issue?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2022-06-20T04:56:52+00:00

    It is utterly disgusting for the company as big as MS, all i can say to you is please read my post and try your luck with local repair they could just perform wonders to your failed surface, good luck

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  2. Anonymous
    2022-09-06T01:43:30+00:00

    Sounds familiar as I got the same song and dance on my surface book 2, sign me up as well as this is ridicules for a premium product

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  3. Anonymous
    2022-09-08T16:36:12+00:00

    I have same problem. And now the local store as all stores are permanently closed in Florida, so I can't even walk in and address the issue with a real person who won't be able to hang up on me. Morgan and Morgan needs to take this case.

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  4. Anonymous
    2022-10-16T16:00:57+00:00

    I am having the same issue. I called MS yesterday and all the offer was to transfer me o sales to buy a new one with a discount. It's ridiculous that they know about this issue and just decided to ignore customers. Why would they think we want to spend money with them again on another surface after the ordeal they put us through. I paid over $2,000 for mine 4 years ago and it was still running great. I made sure I bought the best one they had at the time. Now I have to pay again and just pray the battery doesn't bulge on the new one? Additionally, these devices now became a fire hazard. A swollen battery can explode or catch fire at any time. This is the main device we use in my house for my self, my wife and my son. and I don't have the money to go pay another $2K for anew one.

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  5. Anonymous
    2022-10-25T08:27:15+00:00

    I have the same issue. I’m happy to join

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