I have the same problem and my laptop screen has now separated and coming apart!!!!.... no luck at all contacting MS about it either.
Count me in for a law-suit
******@msn.com
Microsoft Surface Book Class Action Lawsuit
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Anonymous
My Surface Book has also suffered the dreaded swollen battery that has caused the bottom of the keyboard to delaminate. The swollen battery is making my $3,000 Surface Book a dangerous hazard due to the possibility of fire and explosion. After many hours of extreme frustration talking to Microsoft Support, I am so upset. Is there a class action lawsuit for this issue?
Surface | Surface Book | Power and battery
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Anonymous
2022-06-15T20:07:31+00:00 -
Anonymous
2022-05-25T06:01:45+00:00 Unfortunately, there are no positive responses to the inquiries that I have made to class action attorneys. So, the problem continues. Microsoft just ignores it.
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Anonymous
2022-05-24T16:20:56+00:00 Are there any updates on this? I don't have a surface but my Aunt does, and after 4 solid years of using the original surface, she recently experienced the puffy battery issue. I'm sure she'd be on board for the lawsuit... I guess my question is... will a class action lawsuit get any traction on a Microsoft forum? LOL! Seriously, though any updates on this would be great... Also note that if the surface had access panels replacing the puffy batter would be no issue.... but for some reason (Certainly not a green reason) The company has decided to lock us all out of any simple maintenance on the devices.
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Anonymous
2022-03-23T02:43:37+00:00 Following, I am interested to find out if anyone has attempted to submit a class action suit I would love to be on board I’m experiencing an expanding battery as well and they offered to replace it for 599 unbelievable . I guess they’re waiting for fires to happen before they get sued and settle.
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Anonymous
2021-12-28T13:15:01+00:00 I think so,