I actually took mine back to Best Buy and they exchanged it there.......40 days after I bought the original.
Surface Pro 2.5 i5 4300U 1.9 Ghz 2.5 Ghz
I am not an IT guy. Did Microsoft release a Surface Pro 2.5?
I returned my Surface Pro 2 (v. 256GB) because of the poor performance after the failed12.10.13 firmware update. I recall the SP2 I returned having a i5 4200U processor.
To my surprise, when I checked the System Properties in the Control Panel on my replacement SP2, the processor was upgraded to a i5 4300U @ 1.9Ghz. - 2.5 Ghz.
Perhaps this is old news. Can anyone explain this change or know of any other improvements? Thank you.
Surface | Surface Pro | Power and battery
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Anonymous
2014-05-13T17:14:49+00:00 -
Anonymous
2014-05-13T19:47:12+00:00 unfortunately I purchased mine direct from MS online and they said all they do is exchange for the exact same model. Oh well
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Anonymous
2015-01-17T21:37:58+00:00 I just got mine replaced and they gave me the same 4200. I was a bit disappointed by this.
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Anonymous
2015-12-05T01:17:14+00:00 I just bought a brand new 128GB version from a German store it has a 4200U, LOT No. 1343.
I was asking the seller about it, they didn't know about a different CPU and not looking forward into replacing it for a different one just because of the processor since it has no defects.
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Anonymous
2015-12-05T02:06:53+00:00 You won't be able to replace it from Microsoft for that reason, they consider all SP2's as the same model -- there is no 2.5, there's only a SP2. Even if you did get it replaced, there's no way of knowing which processor might be in it until it arrives -- they don't differentiate :-(