Surface Pro 9 lagging after sleep but only until power supply is conected

Anonymous

Hi,

I have a MS Surface Pro 9 and after waking up from sleep the screen is always sluggish (i.e. the mouse moves aren't fluid). However, as soon as I plug the power supply the lag goes away and is away even when I unplug it.

I've done a diagnostics but couldn't find anything.

Any ideas what could be the root of this problem? I don't have anything ressources intensive that is running.

Thanks,

ioan

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Anonymous

Updated April 26, 2024

Thank you for reporting the issue. A fix is now available through Windows Update. For more information about updates for your Surface device, please see Surface Pro 9 update history.

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62 additional answers

Anonymous

2024-02-16T11:29:52+00:00

Try this:

Ctrl+Win+Shift+B - If it works for you

Try that: On "Inter Graphic Command..."
Turn off "Panel Self Refresh"
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Anonymous

2024-02-14T20:31:05+00:00

Same issue with me, started few weeks ago.

Right off the clean device (wiped everything)

Surface 9 Pro (Intel i7-1255U, 16GB ram)
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Anonymous

2024-02-14T04:50:59+00:00

I'm having the same issue. I've never noticed this until probably this past week. Wonder if this is related to a recent Surface firmware update or something?
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Anonymous

2024-02-14T20:42:13+00:00

I have exctly the same issue.
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