Can't login to Microsoft Account/Reset Surface RT and can't sign in to Microsoft account/Can't connect to Microsoft Services

Anonymous
2017-09-20T09:31:56+00:00

I have reset my Surface RT before. Being an IT professional, I have installed Windows 7/8/10 multiple times. Just reset my Surface RT to default settings. I am trying to set it up for my daughter. She has a hotmail account already (uses it on our other computers). When I try to sign her in when setting up Windows after the hard reset I get an error that it can't connect to Microsoft Services and i should check my network settings. I created a local account thinking it must be something during setup. I tried again via the Store app and I receive the same error. I have an internet connection so.... That's not the problem. It is clearly something on Microsoft's end. Creating a new account isn't an option as she is using her current account on our home PC and needs to utilize OneDrive. Is there an image that has Surface RT Update 3?

Surface | Other

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  1. Anonymous
    2017-10-10T13:34:32+00:00

    I fixed My Surface RT problem. I bought and I Pad.

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  2. Anonymous
    2017-10-10T10:38:46+00:00

    Microsoft treat us with contempt! disappointing

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  3. Anonymous
    2017-10-10T01:52:05+00:00

    Well Microsoft, are you going to fix this?

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  4. Anonymous
    2017-10-10T01:49:59+00:00

    So it's wait and see then. Disappointing.

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  5. Anonymous
    2017-10-10T01:37:04+00:00

    The issue has nothing to do with what you did to your device, it has to do with microsoft shutting down the authentication server that rt devices point to. It's up to them to fix the issue either by turning the server back on or writing a patch to the correct server that win10 uses

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