A fix for this issue is now available through Windows Update. Please review the Surface Book 3 Update History page.
Eddy.
Surface Book 3 - external keyboard and mouse
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have a SB3 connected to a Surface Dock which has FullHD touch monitor, USB keyboard and mouse connected to it. I have used this setup without any issues for over 2 years with Surface Laptop 1.
With the SB3 the keyboard and mouse 'stutter' meaning characters are lost or autorepeat due to missing down or up codes. Mouse motion ceases then resumes.
I have a video of the mouse re I continuously move the mouse in a circle
https://1drv.ms/v/s!ArzFfLr\_MuyC294iYcJ4cavRP\_nIvA?e=qdqCjY
I have tried plugging the mouse into one of the SB3 USB ports and get the same result.
I know others have seen this problem. It should be easy to reproduce. Can someone from Microsoft try this please.
This looks to be a level USB message handling problem. Note that the USB is not unloading.
David
Surface | Surface Book | Power and battery
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Anonymous
432 additional answers
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Anonymous
2021-01-26T16:09:51+00:00 Hi Cody,
It is the same date just in the correct order for us civilised people in Europe ;o)
David
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Anonymous
2021-01-26T15:54:34+00:00 Same driver version but different date. Either way the USB selective suspend fix has worked for me so I'm not going to try to update or anything. I'm going to keep enjoying my functional surface book 3 and hope that nothing changes.
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Anonymous
2021-01-26T14:20:31+00:00 same here
David
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Anonymous
2021-01-26T13:31:47+00:00 This is basically for all of you.
Do you have this version of USB driver? Just for being sure, that we all have same issue with same version of drivers.