Surface Pro X, Issues with Google Maps

I think I have found a remedy for the disappearing place names on Google Maps and the MS Surface Pro Windows 11. I have a link to my OneDrive file in MS Word format.

https://1drv.ms/w/s!ApPogF-5v0qNpb86FMPbUcIZYPembg?e=xCUA2A

I'm using a monitor, i.e., "Display 2" in the instructions. Ultimately, you are removing a current display driver. It reads "If the device fails after updating the drivers, roll back to a previously installed driver".

Once I rolled back the current display driver, the screen went black for 2 seconds and came back. I immediately tested Google Maps and the street and place names remained in place without disappearing. My conclusion is that the current MS updates might have updated a graphics driver that had some conflict with other instruction sets.

If you find that this "fix" doesn't work for you, it won't be difficult to restore your previous setting. I certainly hope the "remedy" works for you since I know how frustrating having a Google Map without any place or street names on it.

Cheers.

Thank you for posting this.

I had the same issues with Google Maps on my SPX and tried your solution. It worked out magically.

Just want to post this, so hopefully it can be useful to others.

Cheers

Thanks - very appreciative of people looking in to this. However, I'm on a Surface Pro X laptop and tried this, and it didn't work. The strange thing is that the street names appear and then disappear after half a second and don't return. So I know they are there!

I think I have found a remedy for the disappearing place names on Google Maps and the MS Surface Pro Windows 11. I have a link to my OneDrive file in MS Word format.

https://1drv.ms/w/s!ApPogF-5v0qNpb86FMPbUcIZYPembg?e=xCUA2A

I'm using a monitor, i.e., "Display 2" in the instructions. Ultimately, you are removing a current display driver. It reads "If the device fails after updating the drivers, roll back to a previously installed driver".

Once I rolled back the current display driver, the screen went black for 2 seconds and came back. I immediately tested Google Maps and the street and place names remained in place without disappearing. My conclusion is that the current MS updates might have updated a graphics driver that had some conflict with other instruction sets.

If you find that this "fix" doesn't work for you, it won't be difficult to restore your previous setting. I certainly hope the "remedy" works for you since I know how frustrating having a Google Map without any place or street names on it.

Cheers.

Thanks for the tip however Map Quest has pop up ads and top and bottom border ads that consume about 35% of the screen's image. Remember "Ask Mr. Jeeves? Or AOL for email? We've come a long way since then and Google Maps, despite its shortcomings, is still the most robust mapping service currently, when it's on a platform other than Microsoft's Surface Pro.

Further, I'll bet that Surface Pro and Google maps work very well in Europe, Asia and So. America, but not in the USA. Enter the lawyers!

I still have not heard hide nor hair of Microsoft Customer Service on this issue.

Yeah, it's not pretty. So far turning hardware acceleration off has worked for me. I've used Bing for maps and Chrome for all else. I'm liking my Surface Pro X.

Thanks for the tip however Map Quest has pop up ads and top and bottom border ads that consume about 35% of the screen's image. Remember "Ask Mr. Jeeves? Or AOL for email? We've come a long way since then and Google Maps, despite its shortcomings, is still the most robust mapping service currently, when it's on a platform other than Microsoft's Surface Pro.

Further, I'll bet that Surface Pro and Google maps work very well in Europe, Asia and So. America, but not in the USA. Enter the lawyers!

I still have not heard hide nor hair of Microsoft Customer Service on this issue.