Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Hey, Baget.
How long did you wait. I think I am having the same issue.
Just follow the instructions. Now I just get a white windows logo, nothing else. It can't be the battery, can it. It should be running on power from power supply.
Maybe is this step that had cause my problem??
After you see the message "Please wait while we install a system update" on the screen, release the volume-down button. Leave your Surface on and don't touch it until after the process is complete.
I did see something below the white logo, so I let go of the button. Now, I just get the white logo!!!
Fxxk, this is just taking way too much time and money. Note to self, no more Microsoft. Bad for health, bad for health!!!
Hey, Microsoft. Do I need to turn off the power grid and then switch that back on again to make it work???????
Thanks
I find this. So how much longer should I wait?
Why the hell do I have to search for all this shxt to fix someone else's mistake!!!
Six hours nothing?? So does it really work. Still a broken device!!! Money spend, time spend, nothing?
****!
A couple of hard reset. Now it seem to give me a cmd prompt. Nothing seems to be happening. I just exit it. Take out the usb drive. Restart, now I am able to start the device again. Who know what had just happen. Money spend, time spend, any wiser? Maybe, don't trust Microsoft no more. This should not happen! You can't really open surface and start changing hardware configure within it. Even if you could a firmware update to it's own hardware should not make your device unbootable!!!!! Do the engineers actually know what are they actually doing, or do they know what hardware their firmware is going to affect? Some procedures/ system must be improve for this sort of thing never to happen again. Hey, I don't think I am ever going to buy another Microsoft device again. Hopefully windows update will not update my motherboard's firmware on my PC (Yes, they do ;(;( ). Now I better find other OS, like Linux or something. Microsoft can't be trusted.
I am yet to see if anything may have broken. Just don't realize it yet. Sure, another update would fix it :)