Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-09-17T20:37:53+00:00

    NO this does NOT work. I have had two service technicians help with this and still does not work! This definitely does not solve the problem!

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  2. Anonymous
    2022-09-19T09:49:01+00:00

    You have to format you rusb to FAT32, otherwise it will not boot up and statys in a loop.

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  3. Anonymous
    2022-09-23T23:02:03+00:00

    Hello. . I would just like to thank MS service for their contribution to the action of replacing surface go 1 bricked tablets, due to the boot of the system. I received a higher tablet model within a week. thank you very much. people who have a problem with these tablets must write to the service in live chat and are directed to further actions and sending a package with this tablet s. go1. There is no other way out.

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  4. Anonymous
    2022-09-24T14:12:55+00:00

    this solved it, only thing that worked after recovery disk, re install, formatting etc didnt work https://support.microsoft.com/en-us/surface/surface-go-or-surface-go-2-turns-on-and-shows-no-bootable-device-5348cd7c-b417-4384-aad1-6d7db2642a9b

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