Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-06T13:07:23+00:00

    https://twitter.com/tomclar54760308/status/1533715562093740032?s=21&t=G_GdE19kJu4FyO_jZn6d2w I've had a response asking for a DM so sent over a link to this thread.

    Edit: I've been asked to send the device in for repair if in warranty :-/

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  2. Anonymous
    2022-06-07T03:08:00+00:00

    Having the same issue. Device completely unusable even after reinstalling OS

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  3. Anonymous
    2022-06-07T03:09:12+00:00

    I don't get how they just brush all our comments off like we ALL got a material problem the same day we all installed the FW update. Way to go Microsoft.

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  4. Anonymous
    2022-06-07T08:29:32+00:00

    I have another support request open so will see what they say, but given the previous responses I'm not holding out much hope at the moment. This is up to 99 'I have the same question' at the time of writing though, so MS may start listening soon.

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