Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-09-13T18:11:41+00:00

    Unbelievable, right?

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  2. Anonymous
    2022-09-13T20:33:52+00:00

    how did you get back your data? I've not seen anyone here say they were able to do that.

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  3. Anonymous
    2022-09-13T20:35:47+00:00

    I have firmware 1.0.17 installed. 1.0.34 didn't show up for me. My replacement device was the Surface Go 2 so that probably had something to do with it.

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  4. Anonymous
    2022-09-13T21:39:08+00:00

    You can get to a DOS prompt for the C: drive. I used a Win 11 USB install stick. my drive was bitlocker protected so i did have to enter my bitlocker recovery key. Then i used the xcopy command and took the entire contents of the c: drive to a USB drive. Recovery mode should also allow you to get to the C: DOS prompt

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