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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-09-01T04:19:59+00:00 the problem I am facing is the device is not purchased localy here in Indonesia since it was not officially launched here. I put my address and it was rejected by system saying it is out of the region.
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Anonymous
2022-09-01T18:26:31+00:00 Hi, I just got off the chat and they agreed to send me a new surface. My agent was Salah. he checked my serial number and then asked for my contact information, and then put in the request for a replacement. I have my fingers crossed.
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Anonymous
2022-09-02T10:37:07+00:00 Just finished talking to Salah on chat.
Like in the other cases he checked the serial number, asked for my contact information, and said they will ship a new Surface Go as there is nothing to do with the "no bootable device" issue.
Fingers crossed here too,
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Anonymous
2022-09-04T16:23:16+00:00 I appreciate you posting this in an effort to help us fellow surface go owners out. My agent just told me to troubleshoot it by using a USB flash drive and basically re-install or upgrade my windows (I currently have 10). Now I have to go use another device and “hopefully” resolve this issue on my own and take up even more of my time to fix something I didn’t cause. Very frustrating to say the least.