Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-08-21T15:34:36+00:00

    How did you manage to contact the German support team . I don’t find any number or chat option.

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  2. Anonymous
    2022-08-21T17:27:50+00:00

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  3. Anonymous
    2022-08-22T12:23:26+00:00

    I just got a new device back, although my old surface was out of warranty.

    A few hours later, all updates are installed and the surface Go is running on UEFI 1.0.34

    Damn. Today I tried to start the replaced Surface and got the "No Bootable Device" again! Same problem as last time. The replaced Surface is still on UEFI 1.0.34. I can't believe they didn't fixed it meanwhile.

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  4. Anonymous
    2022-08-22T12:31:40+00:00

    Got also a new Surface Go an IT works now with 1.0.34 so that's really annoying and frustrating

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