Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-07-19T13:55:30+00:00

    I called Microsoft 1800-426-9400 (US) and they were able to help me for the replacement.

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  2. Anonymous
    2022-07-19T15:17:33+00:00

    Thank you very much for your reply. Using your link I was able to reach the technical support and they escaladed the issue right after i was uploading a video with the problem with my surface ('No bootable device') and with the bad version of UEFI. I will need to wait 2 bussiness day's and after that they will send me an email with further instruction about a replacement. I will keep you updated.

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  3. Anonymous
    2022-07-20T12:38:07+00:00

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