Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

362 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-07-16T08:18:32+00:00

    This is how you need to reach the company, because it does not consider consumers as people!

    Сorporate terrorism!!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-07-16T09:02:08+00:00

    Microsoft Your irresponsibility destroyed years of work of a public organization, closed projects that are already underway, on which your own funds were spent.

    There were force majeure from the partners, and a complete collapse of activity!

    And you say that we should look for friends and send them to Europe ourselves because this is the buyer's problem?

    Billionaire corporation can't afford an office in Ukraine?

    Or solve a problem with users in a country where there is a war!

    How is this from a moral point of view?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-07-16T23:47:49+00:00

    I just got offline with Microsoft Support (hardware) and they are sending me a free replacement for the bricked Surface Go (No Bootable Device), sweet. Thank you all for all the info as I had done everything I could find to try and resolve this issue.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-07-18T22:29:26+00:00

    Hi, can you please tell me how did you contact the German Technical Support? I have the same problem that it was caused by UEFI Update 1.0.34. Have you mailed or called them?

    I would be very grateful if you can point me on the right path to resolve this issue.

    Thank you in advance!

    Was this answer helpful?

    0 comments