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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-07-15T15:42:25+00:00 Glad to hear you've got your new machine at last. I'm having difficulty - I've raised two separate support tickets, each time I've asked to escalate the issue, but am only offered a paid replacement. I have replied to the email that I get from them pointing to this forum and have sent a photo of my UEFI screen, but noone replies to me. Is there another way to follow up the ticket or do I have to follow up the ticket on the phone or chat? Getting very frustrated now, especially as it seems completely random who is getting replacement and those of us who aren't.
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Anonymous
2022-07-15T16:00:00+00:00 I have the same problem How can I fix it and what did you do
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Anonymous
2022-07-15T18:21:44+00:00 I will fully support it! Here we need a serious legal organization, or a union of lawyers!
I agree to the moral if Microsoft will finance my projects that were destroyed by the firmware!
Part of the funds will be given to humanitarian needs, for war victims.
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Anonymous
2022-07-15T20:45:50+00:00 I couldn't tell you why I got a replacement, it works but I think it's a refurbished unit as the surface connect cable with several different cables is flaky. I may have to open another ticket.
When you chat/call MS support, point them to this thread. That's what I did. Good luck to all of you. And don't give up till it's fixed. You didn't break it, Microsoft did.