Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-07-09T03:07:49+00:00 Just sent mine off to Microsoft support, don't give up.
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Anonymous
2022-07-10T05:16:04+00:00 Good morning all. I have the same issue. How did you raise the initial case with Microsoft please ?
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Anonymous
2022-07-10T09:09:01+00:00 I started with the support chat.
Tell them what your problem is, there are many with the same problem and send a link to this thread.
If they offer a replacement for money tell them you are not OK with this and ask to escalate the ticket. After this they sent me a shipping label and 5 days after I sent them my broken device I got the replacement. This also works if your device is out of warranty as mine was.
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Anonymous
2022-07-10T09:27:54+00:00 Thank you so much! I’ll keep you all posted.