Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-02T05:47:07+00:00

    I feel like sometimes it's like they don't read our commentaries. Support ain't helping Steven as our devices aren't on warranty anymore. You guys need to figure out a alternative to help us. It's not like only 2 devices aren't responsive anymore. Plenty of people on reddit are complaining about the same issue that we are both experiencing.

    Please open a ticket on that problem over at Microsoft.

    I've created an item in feedback hub aswell ... if you want to go upvote it there also...

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  2. Anonymous
    2022-06-02T12:33:22+00:00

    Just to let you know I have a case # from support at Microsoft : [Case #:1039765958] 

    I'll let you know how it goes with them. I've been bumped to support level 2

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  3. Anonymous
    2022-06-02T12:34:12+00:00

    Same issue. Bricked around 2 weeks ago. Got to try recovery last weekend only no luck. Same screenshot ufei with nothing top right. Date very close to last update.

    Almost certain this is MS issue

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  4. Anonymous
    2022-06-02T12:35:37+00:00

    Does not work for me

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