Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-29T23:11:20+00:00

    Yes I’m sure

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  2. Anonymous
    2022-06-30T02:05:07+00:00

    Wow. Are you still under warranty?

    Just found another site, this one for Surface Go 2? (look at the URL it say Go 2)

    Beware! May's Surface Go Firmware update might brick your device - OnMSFT.com

    Huh, looks like the Microsoft firmware folk forgot about eMMC boot devices in Surface Go's

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  3. Anonymous
    2022-06-30T03:03:59+00:00

    Actually my warranty just expired three months ago. This is a HOT MESS, and of course Microsoft Surface support aren’t acknowledging this is a firmware issue on their end. Their recommendation is to buy a replacement for $249 or a brand new one just so it can break down in another 6 months…. It’s extortion! But thank you for the link. I will forward it to the Surface support people at Microsoft.

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  4. Anonymous
    2022-06-30T09:31:32+00:00

    Hello

    My Surface 1 was still on warranty so I have just got a replacement. The new one is in 1.0.34 as, so far, is working perfectly.

    I hope MS deliver a solution for this issue.

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