Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-20T18:44:39+00:00

    I am really astonished that they did not deactivate this auto-update after this mess!

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  2. Anonymous
    2022-06-20T19:01:05+00:00

    Currently MS are refusing to accept it is a fault on the part of the software and are saying 'hardware error send in for repair'.

    This thread is really gaining traction now with 243 at the time of writing. :-/

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  3. Anonymous
    2022-06-21T08:36:11+00:00

    Same problem with my Surface Go. My son also has a Surface Go 1 working without any problems. Both using UEFI 1.0.34. The only diffrence is the hard drive. My Surface Go uses the 64 GB eMMC storage, his Surface Go is equipted with the 128 GB SSD drive. Perhaps thats the problem.

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  4. Anonymous
    2022-06-21T14:25:38+00:00

    This is definitely a firmware issue with the eMMC version of the Go 1. I installed UEFI 1.0.34 yesterday which now does the "no bootable device" screen. The firmware was updated yesterday.

    Microsoft, please issue a patch, update, or method to roll back the firmware. 1.0.34 is broken on eMMC Go's.

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