Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
362 additional answers
Sort by: Oldest
-
Anonymous
2022-06-09T09:16:57+00:00 I have te same issue after updating on version 1.0.34.
-
Anonymous
2022-06-09T20:23:51+00:00 This is ridiculous. I've been trying to open a support request, but it leads me back to the community page WHERE THEY TELL ME TO OPEN A SUPPORT REQUEST. It is impossible to talk to an actual human and responses in the support do not acknowledge that it is a firmware issue. I've lost all hope
-
Anonymous
2022-06-09T20:26:07+00:00 I used the support chat...but didn't get anywhere but asked to buy a new device.
I've also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback/#
-
Anonymous
2022-06-09T20:30:42+00:00 we use these as work devices for testing also so I have lodged a support request through those channels. Surely the 135 people here should be enough to warrant an investigation at least.