Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-06-02T04:23:18+00:00 Yes I have.
Please - tell me how to report this as a firmware bug...there are a lot of people experiencing the same issue this week
Thanks for letting us know, Bronwen Zande.
As of now, we could not conclude that this is only a firmware bug. It would be best to contact our support team (mentioned above) to seek further options for your device.
If you prefer to send feedback regarding this issue, see Send feedback to Microsoft with the Feedback Hub app.
Best regards,
StevenK
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Anonymous
2022-06-01T20:57:23+00:00 Yes I have.
Please - tell me how to report this as a firmware bug...there are a lot of people experiencing the same issue this week
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Anonymous
2022-06-01T03:06:50+00:00 Hey Steven,
I have the same issue with the FW 1.0.34 and I tried reimaging AND the erase tool and I still get the No Bootable Device at startup. I even tried going in the command prompt and typing the famous bootrec /fixboot and all of the commands and still get the same issue. Pretty sure it has something to do with the latest FW update.
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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator2022-05-31T08:58:35+00:00 Steven,
As I said on my initial post ... I've already done the recovery image and it failed.
I have a growing concern this is a bug with the firmware update that occurred this month. There are a number of reports here and on reddit reporting exactly the same behaviour. Could you tell me how to report this.
Thanks for confirming, Bronwen Zande.
If I may ask, have you also done performing the Surface Data Erase tool? If not, please see Microsoft Surface Data Eraser (Surface) - Surface | Microsoft Docs on how to.
If you filter on Surface Go, you will see multiple threads with this issue after this firmware update. There are 50+ me too's. Also threads on Reddit.