Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-06-02T12:33:22+00:00 Just to let you know I have a case # from support at Microsoft : [Case #:1039765958]
I'll let you know how it goes with them. I've been bumped to support level 2
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Anonymous
2022-06-02T05:47:07+00:00 I feel like sometimes it's like they don't read our commentaries. Support ain't helping Steven as our devices aren't on warranty anymore. You guys need to figure out a alternative to help us. It's not like only 2 devices aren't responsive anymore. Plenty of people on reddit are complaining about the same issue that we are both experiencing.
Please open a ticket on that problem over at Microsoft.
I've created an item in feedback hub aswell ... if you want to go upvote it there also...
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Anonymous
2022-06-02T04:40:19+00:00 I feel like sometimes it's like they don't read our commentaries. Support ain't helping Steven as our devices aren't on warranty anymore. You guys need to figure out a alternative to help us. It's not like only 2 devices aren't responsive anymore. Plenty of people on reddit are complaining about the same issue that we are both experiencing.
Please open a ticket on that problem over at Microsoft.
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Anonymous
2022-06-02T04:31:38+00:00 All support does is want to charge me almost $400 for a new device.