Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-07T03:08:00+00:00

    Having the same issue. Device completely unusable even after reinstalling OS

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  2. Anonymous
    2022-06-06T13:07:23+00:00

    https://twitter.com/tomclar54760308/status/1533715562093740032?s=21&t=G_GdE19kJu4FyO_jZn6d2w I've had a response asking for a DM so sent over a link to this thread.

    Edit: I've been asked to send the device in for repair if in warranty :-/

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  3. Anonymous
    2022-06-06T11:29:00+00:00

    Do you have a link to the tweet? I get one of 2 emails in rotation from support..either recovery drive or pay for a new device.

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  4. Anonymous
    2022-06-06T09:15:59+00:00

    I've just tweeted also to their support asking them to browse support/twitter/reddit to investigate this issue saying it isn't isolated, or a hardware issue. It's very frustrating, I have backups but the fact I can't use my device to access the backups to restore is infuriating. I only even got this because I needed windows for a particular bit of software!

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