Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
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Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Having the same issue. Device completely unusable even after reinstalling OS
https://twitter.com/tomclar54760308/status/1533715562093740032?s=21&t=G_GdE19kJu4FyO_jZn6d2w I've had a response asking for a DM so sent over a link to this thread.
Edit: I've been asked to send the device in for repair if in warranty :-/
Do you have a link to the tweet? I get one of 2 emails in rotation from support..either recovery drive or pay for a new device.
I've just tweeted also to their support asking them to browse support/twitter/reddit to investigate this issue saying it isn't isolated, or a hardware issue. It's very frustrating, I have backups but the fact I can't use my device to access the backups to restore is infuriating. I only even got this because I needed windows for a particular bit of software!