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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-06-15T15:28:40+00:00 Thank you for the feedback. I really hope the figure out the real issue here instead of giving out a canned answer like it's hardware failure and buy a new one!
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Anonymous
2022-06-15T08:19:25+00:00 Some progress here, it's been passed onwards and upwards. I have been told by business support that they can't sort my issue so have escalated it to the relevant team and closed my existing ticket. So it would appear some recognition of the fact the firmware is corrupt has been recognised.
I was told to make sure I keep updating, which I need to respond with 'how?!' but it at least feels like some progress from where we are.
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Anonymous
2022-06-15T08:08:56+00:00 So far no ... we can't rollback our own firmware and most of us... our devices are out of warranty.
If you contact support (which you should do just so there are more case #'s) you'll probably get similar responses..but keen to hear how you go.
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Anonymous
2022-06-15T07:51:30+00:00 I've had the same issue since Saturday, with my daughter's Surface Go, which she uses for her schoolwork. Has anyone had any ideas on how to revert or fox the firmware?