Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-24T00:04:39+00:00

    My daughter brought me her Surface Go tonight after powering it on for the first time in few weeks and yep... No Bootable Device.

    Worked fine last time she used it. Can't believe MS hasn't fixed this yet. They better get our devices working again or a class action lawsuit will be needed to get us all new devices.

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  2. Anonymous
    2022-06-23T18:07:00+00:00

    Good idea with Paul Thurrott didn’t think of that. I’ll try to talk to Scott Hanselman he might be able to give us a name or two to talk to.

    Below is the email I sent to Mr. Thurrott.

    Hello Mr. Thurrott Seems Microsoft has been pushing out a Windows firmware update for the Surface Go series of tablets. This firmware version 1.0.34.0 was released end of May 2022 and is causing many Surface Go 4G 64GB eMMC machines to no longer boot from the internal eMMC with a "No bootable device" error.According to this thread, Microsoft appears to know there is an issue but has done nothing to fix it aside from sending in your device for a replacement for $250.Surface Go uefi version is 1.0.34 and No Bootable Device error - Microsoft CommunityA Reddit thread(9) URGENT NOTICE: Surface Go 1 UEFI firmware 1.0.34.0 update is bugged. "No Bootable Device" : Surface (reddit.com)And a single articleSurface Go, pay attention to firmware 1.0.34: more than someone is in serious trouble - Real Mi CentralNot sure what it takes to get the wheels greased at Microsoft, but they are "bricking" lots of Surface Go 1 baselines.Any advice would be appreciated. Thank you.Bill from Canada

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  3. Anonymous
    2022-06-23T17:56:22+00:00

    Good idea with Paul Thurrott didn’t think of that. I’ll try to talk to Scott Hanselman he might be able to give us a name or two to talk to.

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  4. Anonymous
    2022-06-23T13:34:55+00:00

    Totally - but so far all of us seem stonewalled.

    It's been over a month and Microsoft is still pushing out this firmware update 1.0.34.0 to baseline Surface Go 1's.

    Microsoft appears to know there is a problem but has not pulled the firmware update as of yet. IMO this problem can be reversed with a firmware patch. Of course, it's going to be tricky for some since USB-C flash drives are not that commonplace yet.

    One site just posted this but it needs to get some attention on mainstream forums if it's going to get attention at Microsoft.

    Surface Go, pay attention to firmware 1.0.34: more than someone is in serious trouble - Real Mi Central

    I'm going to post in the forums at Tom's hardware in the laptop section. Perhaps an email to Mr. Leo Laporte or Mr. Paul Thurrott might get some notice.

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