Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-07-13T12:47:05+00:00

    At the moment there is no chance of restoring your surface go. If possible perhaps you can access your data by using a bootable usb stick.

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  2. Anonymous
    2022-07-13T12:39:11+00:00

    Good afternoon!

    At the moment I am in Ukraine. Yesterday, the system update turned on and after installing the surface go, it writes no bootable device.

    On the tablet, all the work on a public organization over the past year, what should I do?

    There is a war in the country, and Microsoft has left me without the means to conduct my activities related to volunteering.

    All the actions that Microsoft offers for recovery have been completed!

    The result is one no bootable device.

    How to restore my surface go?

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  3. Anonymous
    2022-07-11T15:10:49+00:00

    You can access the UEFI screen even with your bricked device : https://support.microsoft.com/en-us/surface/how-to-use-surface-uefi-df2c8942-dfa0-859d-4394-95f45eb1c3f9

    You can adjust the UEFI settings only during system startup. To load the UEFI firmware settings menu:

    1. Shut down your Surface and wait about 10 seconds to make sure it's off.
    2. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button.
    3. The Microsoft or Surface logo appears on your screen. Continue to hold the volume-up button. Release the button once the UEFI screen appears.

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  4. Anonymous
    2022-07-11T15:01:18+00:00

    Hi, this may be a dumb question, but how do I get the UEFI screenshot on my bricked device - i can't get it to even power up?

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