Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
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Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Thanks, Christoph_71.
Still have no fxxking idea why I have to pay money to fix some shxt that some fxxk head caused. Still think they should have send out at least a usb drive to me. So I don't have to spend extra fxxking money that I don't really have to fxxking fix the fxxking problem. Obviously, this fxxking company think their way is the best and every fxxking one is the fxxking same.
Thanks, again Christoph_71. Hopfully It do fxxking work for me. If it didn't, they would have a really good fxxking reason for not needing to do any fxxking thing. Because I am trying to fxxking fix the fxxking problem myself. They had fxxking suggest that they would fxxking send me a fxxking second hand shxt, and I refuse to accept their fxxking offer. They are so fxxking kind for sending out a fxxking second hand shxt to replace my fxxking old worthless surface with my worthless fxxking data in that piece of fxxking shxt.
This will fxxking continue while I am trying to fxxking fix this piece of fxxk.
Sorry for being fxxking pissed everyone. I am just so fxxking pissed. My time is just fxxking worthless. Microsoft's fxxking time is so much more important than their stupid fxxk head customers. They should have know ages ago when their fxxking windows update cost them countless hours of otherwise productive time, that this company care a great deal about their customers. It's us stupid fxxk head customer that didn't upgrade their otherwise fully functional computer every couple of fxxking years to catch up with their ever more resource demanding OS. We know we all do need those very important features that make our life so much easier. We don't have to know anything about ourselves any more, because they know you better than yourselves!!!
Still don't know why I have to get solid answers for problem that they had cause from other users like Christoph_71.
Cheer, Christoph_71. Thanks for helping out. Unlike that faceless, heartless corporate machine called MS.
It worked. I have an USB-C hub and connected a normal USB stick to it. After Windows started I searched for new updates and there was a new UEFI available.
All my documents are still there.
Does the usb drive thing actual fix the firmware update, not reformatting everything. I ask them to send me a usb drive. I don't have a usb-c one around! Anyway, there is other ways, but all of them require me to buy something in order to fix something that I didn't break.
Can anyone confirm that it actually works. So I can go and get a usb drive, and remember to never buy anything from MS again. If it is at all possible.
!!!!!
Hi pier,
I agree there is no way of knowing if I got a new tablet or I got a refurb, but it is a question of customer service to know because of warranty. If new it should have a warranty but I have received no paperwork or explanation of how this has been dealt with. Qed it must be a refurb not least because it came in a none ms box. If they take this stream down then they just do not want to learn from experienced people who expect a minimum of customer service. I agree people are expressing there anger but that is natural do the frustration due to time spent trying to figure this out.