Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-07-27T22:49:46+00:00

    Hallo all,

    Today i was receiving the Surface from Microsoft. I am happy because the bricked one was Surface Go 1 and they sended me Surface Go 2 witch looks like new and works perfectly fine. Anybody that has a bricked one should send it to Microsoft and it will be able to receive a new one in max 1 Week from the date it was send to Microsoft.

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  2. Anonymous
    2022-07-26T22:26:17+00:00

    I used this link https://support.microsoft.com/contactus chat client I told them I had tried to boot from a USB drive which didn't work.

    Gave them my serial#, screen shoot of the message ' no bootable device" and UEFI 1.0.34 screen shot No other question gave my name and address they are shipping me a replacement at no cost.

    AJ

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  3. Anonymous
    2022-07-25T08:20:14+00:00

    Hi,

    I will write an update as soon as i will receive my Surface back from Microsoft. At the moment it is still in Service.

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  4. Anonymous
    2022-07-25T00:00:19+00:00

    Clearly Microsoft impacted all of our laptops and are stating that since they are out of warranty they can not do anything. What can we do? We need a class action lawyer as it appears they sent out a bug and are not taking accountability for the damage they have caused. Has anyone gotten any results?

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