Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-08-18T11:50:35+00:00

    Anyone here based in Singapore and facing the above issue too? Did you manage to get it resolved?

    My Surface Go is no longer under warranty. I filled up the online support form and was led to this page that quoted me SGD 352.89 for a 'standard exchange' :(

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  2. Anonymous
    2022-08-18T08:21:28+00:00

    I've also had success today through Microsoft support chat to get my machine replaced. Follow the instructions and you should get the same experience!

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  3. Anonymous
    2022-08-16T19:21:43+00:00

    I need help about this, but I live in Brazil and don't have microsoft's suporte here...

    It not my fault...

    Somebody help me please?

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  4. Anonymous
    2022-08-15T16:11:47+00:00

    Tengo el mismo problema.

    No bootable device

    He instalado otra vez windows, tambien recuperación.

    He formateado el disco interno de la surface, y no tengo ningún resultado.

    El boot esta con el FW UEFI, y la partición donde está el windows está en BPD.

    Es increíble que este sucediendo esto, cuando han pasado dos meses de la finalización de la garantía.

    Bueno si lo entiendo, si lo quieres arreglar, pagas y ya esta, y si no te compras otra surface, que risa, de locos.

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