Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
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Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
thanks for your reply but unfortunately I got these message when trying to register for replacement unit.
Support Not Available
Surface is not supported in your country. If you think you have reached this message in error, please check the Country setting in your profile.
Out of Region Exchange Policy
If you are returning a device or accessory that was purchased in another country or region, it may be replaced with a device or accessory configured to the region of your current shipping address. If there are no available offers for this product, please request service in the country or region where your non-functioning device was originally purchased. Warranty service may be available only in the country or region where you purchased the Microsoft product.
Your device is no longer covered
Your device is no longer covered by your Standard Limited Warranty and will require a paid out-of-warranty exchange. Replacement devices are non-refundable.
Podrías poner el email donde Microsoft reconoce el fallo y te dice que acepta la sustitución, sin coste alguno y sin garantía.
Un saludo
Hello,
Any solution for this issue : Surface Go uefi version is 1.0.34 , No Bootable Device error. I had try to recover the disk but still no luck.
Regards
Thanks so much for this. It is so clear and full of hope for resolving this highly frustrating issue!
Obviously, it didn't work out so simple for me though.
After clicking "hardware issue" from the dropdow, I get the message:
"There was a problem loading your support options."
This happens repeatedly.