Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-08-31T15:34:06+00:00

    I was able to boot a Surface Go (same issue) with a Win 11 Pro USB. I logged into Azure and got its bitlocker key which gave me DOS level access to the C: drive and AT LEAST I was able to xcopy the entire contents to a USB drive.

    It doesn't fix the problem but I got months of off-line work back.

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  2. Anonymous
    2022-08-30T15:52:19+00:00

    Gracias por contestar pero los fallos no entienden de países, sino de firmware defectuoso independientemente del país, región etc...

    Un saludo

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  3. Anonymous
    2022-08-26T21:01:39+00:00

    Guys... I just talked to microsoft support and they will replace my surface go by a new one...

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  4. Anonymous
    2022-08-26T11:44:55+00:00

    Hi all.

    Same issue here.

    I have read all your posts and tried what all the websites/customer service/guru/gods suggest.

    Nothing.

    What we can do?

    Thanks

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