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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-09-11T04:42:40+00:00 Thank you MaSD#. Your post was extremely helpful.
I got my replacement earlier this week and I am setting it up now. Just installed all the updates and everything is working as expected.
To those who cannot get support, it is unfortunate but that is trade politics for you. You will be successful if you can get help from someone you know in one of the countries that Microsoft recognizes.
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Anonymous
2022-09-10T17:54:54+00:00 hi gan, i am also from indonesia, i bought the surface go from Tokopedia, and i am experiencing this issue too.
did u get any solution?
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Anonymous
2022-09-10T08:14:17+00:00 The files are still there though and can be recovered if needed.
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Anonymous
2022-09-09T16:48:05+00:00 Sounds like a lawsuit on the horizon. They just told me to pay them $249 for a refurbished one and they will send it to me AFTER I send them mine. I am sure they will turn around, fix mine, and sell it again for $249.