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-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-09-12T11:48:04+00:00 Hi, thanks for the info. Does Microsoft require you to send your current device to them? Did you have to incur any cost, either for sending current set to them or for receiving the replacement set from Microsoft in Malaysia?
2 days ago, i contacted the microsoft CS, they are replacing my surface.
as you said, they cant send to indonesia, but they will send to my friend that live at malaysia.
So if you have friend at malaysia / singapore, you can get the replacement device
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Anonymous
2022-09-12T10:49:58+00:00 2 days ago, i contacted the microsoft CS, they are replacing my surface.
as you said, they cant send to indonesia, but they will send to my friend that live at malaysia.
So if you have friend at malaysia / singapore, you can get the replacement device
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Anonymous
2022-09-12T02:36:38+00:00 Hello, so far there is still no clue for Indonesia as Surface not officially launch in the country.
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Anonymous
2022-09-12T00:08:11+00:00 There is absolutely NO REASON that Microsoft can't provide a repair tool that back-revs to the previous uefi version so the thing will boot!! It CAN be done via usb boot device. That's how their tool development teams are able to test and validate new versions prior to public release! But why won't they share it? Because they care more about their proprietary tools being released into "the wild" then they do their customers.
Not all of us are willing to mail in our old systems. It's not that I don't have the skills to recover my data, it's that I don't want my data in YOUR HANDS! Would you mail a stranger your personal SSD/flash drive with all your personal data on it? Risk it getting "lost" in the mail? Formatting does nothing and BitLocker (if you even have it enabled) is easily subverted. Don't mail your personal devices! They are replacing the devices so you will stop complaining and go away quietly.
Come on people, demand they make it right and release a TOOL to reverse this nightmare that they created due to negligence. We should not be expected to accommodate THEM for THEIR mistake.