Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-12-30T06:15:39+00:00

    Best advice I was given is to go onto a live chat on the ms website and start the complaint there. They know about it and should put it right regardless of warranty as this shouldn’t go wrong as there is no fix for it . Doing a usb reboot does not work. Good luck

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  2. Anonymous
    2022-12-30T00:52:25+00:00

    Is there another way to fix it i don't have another computer or usb to download also my warranty is expired

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