Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-09-09T16:48:05+00:00

    Sounds like a lawsuit on the horizon. They just told me to pay them $249 for a refurbished one and they will send it to me AFTER I send them mine. I am sure they will turn around, fix mine, and sell it again for $249.

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  2. Anonymous
    2022-09-09T16:28:05+00:00

    Has anyone else considered taking this to the courts? I am very disappointed as I lost very valuable files.

    On my device, I could boot to UEFI and then get a DOS Command Prompt to see the contents of the C: Drive. If I had needed to I could have used DOS commands to copy files to a USB-connected Jump Drive.

    Give this a try if you have valuable files.

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  3. Anonymous
    2022-09-09T16:25:31+00:00

    Not yet but I expect to get it next week

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  4. Anonymous
    2022-09-09T14:24:04+00:00

    Has anyone else considered taking this to the courts? I am very disappointed as I lost very valuable files.

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