Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-09-09T14:20:22+00:00

    Hi,

    did you make any progress on the legal action? I am considering the same.

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  2. Anonymous
    2022-09-08T23:38:50+00:00

    Thanks Richard! Do keep us posted. Am based in SG too.

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  3. Anonymous
    2022-09-08T21:26:18+00:00

    i have same issue and no icon

    so waiting for solusion

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  4. Anonymous
    2022-09-08T10:16:48+00:00

    I have the same problem and microsoft don't want to fix the firmwareproblem because there is a tiny little crack on the edge of the screen.

    What does a crack have to do with the firmware with a bug?

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