Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-07-31T01:20:45+00:00 I am having the same issue, but after following your and AJ360's advice, I contacted MSoft support and they're sending me a certified refurbished surface go as well. I have a surface go 1, so hopefully I'm given the go 2 replacement treatment too 😉
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Anonymous
2022-07-25T08:20:14+00:00 Hi,
I will write an update as soon as i will receive my Surface back from Microsoft. At the moment it is still in Service.
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Anonymous
2022-07-25T00:00:19+00:00 Clearly Microsoft impacted all of our laptops and are stating that since they are out of warranty they can not do anything. What can we do? We need a class action lawyer as it appears they sent out a bug and are not taking accountability for the damage they have caused. Has anyone gotten any results?
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Anonymous
2022-07-22T18:04:15+00:00 Sí tengo.
Por favor, dígame cómo informar esto como un error de firmware... hay muchas personas experimentando el mismo problema esta semana
Gracias por informarnos, Bronwen Zande .
A partir de ahora, no podemos concluir que esto es solo un error de firmware. Sería mejor ponerse en contacto con nuestro equipo de soporte (mencionado anteriormente) para buscar más opciones para su dispositivo.
Si prefiere enviar comentarios sobre este problema, consulte Enviar comentarios a Microsoft con la aplicación Feedback Hub .
Saludos,
stevenk
the failure is catastrophic, try with all possible methods but the firmware creates this error where it does not find a bootable device here in microsoft latin america they are selling this equipment and they do not want to be held responsible with the guarantee and the microsoft support team cannot give a solution to this problem I have 25 clients with the same problem