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-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-07-04T20:05:38+00:00 Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and manged to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Still waiting for someone to lodge this as a firmware issue.....
This is clearly a Microsoft issue! I jus turned my surface go and got the same message. Has there been any update?
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Anonymous
2022-07-04T14:56:46+00:00 My ticket is still open and I get daily updates saying it's still open and being escalated.
Why it's taking so long for this to circulate through MS support is bizarre.
If I were Microsoft (and I'm not)
I would
- Stop issuing 1.0.34.0 seriously it's borked
- Stop running folks through the MS support gauntlet (update the CSR scripts and acknowledge there's a problem)
- Fix the UEFI firmware and put it in the Windows updater
- allow for firmware updates from a FAT32 formatted USB flash or the SDXC card (like every other UEFI does)
- allow for SDXC booting (wants that, second OS support e.g. Linux)
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Anonymous
2022-07-04T14:05:26+00:00 I have had my first phone call with MS, was told the same - it is a hardware problem and I can buy a new machine for about £200. I said I would not accept that as a resolution, pushed that it was a firmware issue, mentioned this forum etc but he just kept repeating it was a hard ware problem and I could buy a new one! So I said I wanted to escalate the support ticket, which he agreed to do. I will wait and see what happens next.
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Anonymous
2022-07-04T12:18:16+00:00 I got an answer from the support team. They will send me a shipping label and replace my device.