Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-22T22:05:35+00:00

    Totally - but so far all of us seem stonewalled.

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  2. Anonymous
    2022-06-22T18:45:07+00:00

    Same problem here. 1.0.34 no disk issues evident via UEFI.

    Ccan see the eMMC when looking for drivers via recovery media).

    Reinstall does nothing.

    No bootable device.

    GBP200+ for an out of warranty exchange when it's been bricked by an update isn't the answer.

    Tried to call MS support but ultimately led down a telephonic be support path to download and run a diagnostic tool on a device that won't before the clal then terminates without speaking to a human.

    Sort it out please Microsoft.

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  3. Anonymous
    2022-06-22T02:28:35+00:00

    (I am the "friend") By the way, the initial uefi version of the motherboard-changed device is not 1.0.34. I spent a whole afternoon ungrading the system from 1903 (even in S mode) to 20H2 and now the uefi version is 1.0.34. I have used it for about 2 days and reboot it serveal times and it can still function well.

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  4. Anonymous
    2022-06-22T01:40:16+00:00

    I have the exact same issue with my sister's Surface Go, UEFI 1.0.34 and a 64 GB eMMC memory.

    I used a Windows 10 pre-install environment to check the eMMC and for the most part I am able to access data on it, but after a while of looking through the files, the drive becomes sluggish and unresponsive. My initial thought was that the memory was failing, but after viewing this thread it seems the update is the main issue.

    I just hope Microsoft is able to sort this out soon and not force us to buy new devices......

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