A fix for this issue is now available through Windows Update. Please review the Surface Book 3 Update History page.
Eddy.
Surface Book 3 Randomly Freezing
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Anonymous
As im working on my new $3500 Surface Book 3 i can't help but be extremely annoyed because the screen/mouse just randomly freeze, usually for about 5-10 seconds then its back to normal. Sometimes it will freeze and i have to hit the power button and that seems to unfreeze it. Very annoying, not to mention the screen dimming and getting bright on its own even though the option for it to do that is turned off.
Surface | Surface Book | Display and screen
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Anonymous
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Anonymous
2021-03-30T22:13:51+00:00 Amazing. A fix is posted over a year after the product is released (or a year after the product should have never been released). That should be an incredible embarrassment for MSFT. Talk about killing the Surface Book brand. Best decision I made was to return my SB3 and get my money back (and even that was a struggle)