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I have had a Surface Book 2 for 9 months now. It drains 5-10% battery whilst switched off every day. I know this is a common complaint, yet why is it an issue on a $4000AUD laptop?
Can I return it for a refund as it does not meet my needs?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Like my own device's problem, it's not about standby battery drain, it's about what happens when the thing is Off, fully powered-down. Whatever charge it held when powered off, full or not, it's lower when I do power it back on. Significantly if days or weeks have passed.
STOP POSTING REPLIES ABOUT BATTERY DRAIN ON STANDBY!! IT'S A POWER DRAIN ISSUE WHEN THE PC IS COMPLETELY OFF! PLEASE READ THE THREAD BEFORE POSTING
Agreed. One would think that just reading the thread's title would be enough to understand that this issue is tied to the machine being off and not on standby, but even reading a title seems to be too bothersome to somebody.
STOP POSTING REPLIES ABOUT BATTERY DRAIN ON STANDBY!! IT'S A POWER DRAIN ISSUE WHEN THE PC IS COMPLETELY OFF! PLEASE READ THE THREAD BEFORE POSTING
Wow, can you be more childish and petulant? These issues are very similar with an independent variable (shutdown vs hiber/sleep). While my problem occurred during sleep and hibernation, this thread pointed me in the right direction and I was able to find the cause for my problem. God forbid this thread try and help anyone... If you troubleshoot for a living or are in IT, you should probably find another career as it involves trial and error and ruling out variables and scenarios... and if that is the tone you take with people who ask you for help then you should definitely find another career. Might I suggest politics?
Read the thread first then ask me about "trial and error" because 20 people already suggested what this guy suggested, it's very annoying to have people post already suggested solutions without even reading the thread to see if the solution was already suggested. It's very obvious. I won't write anything additional regarding this matter.
