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I have had a Surface Book 2 for 9 months now. It drains 5-10% battery whilst switched off every day. I know this is a common complaint, yet why is it an issue on a $4000AUD laptop?
Can I return it for a refund as it does not meet my needs?
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I have had a Surface Book 2 for 9 months now. It drains 5-10% battery whilst switched off every day. I know this is a common complaint, yet why is it an issue on a $4000AUD laptop?
Can I return it for a refund as it does not meet my needs?
Same problem here.
I have the same issue. I bought my Surface Book 2 in mid 2018 and used it for office work at start. I used to have like 8h+ battery life at start, so I could use it at office without charging for a day.
However, since then I have been mostly using it at home and started to realize that the battery drains while it is totally shut down too. Today, I tried to start it after one week of shut down and the battery was nil. I couldn't start it without keeping the charger connected for some time. Even after connecting the charger, the first time I started, I could log in but then suddenly battery died.
This is a serious issue and I would be grateful if someone from Microsoft can respond and say what they are going to do about it?
Well my SB2 wakes on by itself. I have witnessed that many times and probably that is the reason of the battery drain. It some times power up in the bag, heating up because of no airflow. Sometimes I wake up at night and see it powers on for no reason. There definitely something very nasty and the fact that Microsoft does nit even bother responding about this issue any more. This is a deal breaker for me when I think about investing my money and resources in Neo and Duo.
Hey Guys, this sort of fixed it for me. Use to lose 50%+ in 4 hours of sleep. Now I lose about 20% in 9 hours. not great but not bad just for nights i want to close my laptop before i sleep but if i every need to turn off computer for extended time period, i would just recommend you shut it down.
click windows button.
type regedit
open registry editor
Navigate to this path HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power
Click CSEnabled.
Make the value 0.
Restart your computer.
Connected Standby sucks! Drains all the battery. Also turning off fast startup in your power settings may help as well!
You wont be able to see some settings anymore in your power settings but don't worry. I think its worth having peace of mind that you won't wake up to a dead computer.
This thread is not related to the battery drain while the computer is asleep, it's about the power drain when the pc is completely shut off, please read the thread before posting
