Surface Book 2 battery drain whilst off

Anonymous
2019-04-18T11:30:02+00:00

I have had a Surface Book 2 for 9 months now. It drains 5-10% battery whilst switched off every day. I know this is a common complaint, yet why is it an issue on a $4000AUD laptop?

Can I return it for a refund as it does not meet my needs?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2020-08-13T14:36:47+00:00

    my battery drains around 10% overnight despite shutting down.

    also tablet battery doesn't drain until base battery drain to 40% causing high cycles on keyboard battery.

    I've been having the same issue with my SB2 draining during sleep.  I noticed in the event viewer there was an event in the event viewer (System logs), event id 196, USB Device draining system power when system is idle, and then it gives the hardwareId.  I found out in Device Manager that it is the Realtek USB Card reader (which I'm using with a microSD card for storage).  I'm trying to figure out if the drivers are the issue or the hardware, or both.   I can't find any driver updates after the driver I have installed.   Still working on the issue but it might point you or someone else in the right direction.

    Thanks for your reply. I'm also using a micro SD card like an additional storage on my SB2 and I'm having the same issue during sleep. I can test and give the feedback.

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  2. Anonymous
    2020-08-13T12:38:04+00:00

    my battery drains around 10% overnight despite shutting down.

    also tablet battery doesn't drain until base battery drain to 40% causing high cycles on keyboard battery.

    I've been having the same issue with my SB2 draining during sleep.  I noticed in the event viewer there was an event in the event viewer (System logs), event id 196, USB Device draining system power when system is idle, and then it gives the hardwareId.  I found out in Device Manager that it is the Realtek USB Card reader (which I'm using with a microSD card for storage).  I'm trying to figure out if the drivers are the issue or the hardware, or both.   I can't find any driver updates after the driver I have installed.   Still working on the issue but it might point you or someone else in the right direction.

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  3. Anonymous
    2020-08-11T05:00:43+00:00

    my battery drains around 10% overnight despite shutting down.

    also tablet battery doesn't drain until base battery drain to 40% causing high cycles on keyboard battery.

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  4. Anonymous
    2020-07-29T23:05:57+00:00

    Having the same problem. Interested in being a part of it.

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  5. Anonymous
    2020-07-04T07:43:59+00:00

    How would you do it?

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