I got the same problem with my SB2.
After a few weeks dont touch it, today i open it and see the battery is down to 24%.
Surface Book 2 battery drain whilst off
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Anonymous
I have had a Surface Book 2 for 9 months now. It drains 5-10% battery whilst switched off every day. I know this is a common complaint, yet why is it an issue on a $4000AUD laptop?
Can I return it for a refund as it does not meet my needs?
Surface | Surface Book | Power and battery
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2020-05-24T17:52:03+00:00 -
Anonymous
2020-05-14T18:23:43+00:00 I also have the same issue. On top of the other problems I have with my unit, which includes an unrecognizable graphic card and overheating processor, this seems like icing on the $3,000 USD cake. Microsoft really got us good here. I've learned my lesson. Microsoft branded laptops, although they look nice, won't see single one of my dollars for a while.
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Anonymous
2020-05-10T16:26:39+00:00 Did you do a standard reset from within Windows (no downloading of an image)? Or did you download a generic windows 10 image and let Windows download drivers? Or did you download a Surface image from the website? I'm having 0 issues apart from this...
I did a standard reset within windows. Type reset in your search bar, you should see "Reset this pc". Get started-> remove everything. Once windows is back up and running just do windows updates and let windows download everything you need. Anything you download after that is your preference.
Thank you so much, I'll give it a try this week. Wish me luck!
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Anonymous
2020-05-10T15:27:44+00:00 Did you do a standard reset from within Windows (no downloading of an image)? Or did you download a generic windows 10 image and let Windows download drivers? Or did you download a Surface image from the website? I'm having 0 issues apart from this...
I did a standard reset within windows. Type reset in your search bar, you should see "Reset this pc". Get started-> remove everything. Once windows is back up and running just do windows updates and let windows download everything you need. Anything you download after that is your preference.
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Anonymous
2020-05-10T15:17:52+00:00 Did you do a standard reset from within Windows (no downloading of an image)? Or did you download a generic windows 10 image and let Windows download drivers? Or did you download a Surface image from the website? I'm having 0 issues apart from this...