Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? (SOLVED)

Anonymous
2018-10-23T13:22:07+00:00

Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? I've seen posts to the Sony support website where you used to be able to download it from, but it no longer seems active. So I've no idea how to obtain it.

EDIT: 

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

Surface | Surface Pro | Display and screen

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Anonymous
2018-10-25T15:41:56+00:00

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

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Anonymous
2019-04-04T07:46:05+00:00

Hi @ComputerDerek

Would you be able to provide a valid link to this file?

I have tried all of these links mentioned in this thread however non of them seems to be active anymore.

thanks

Here is the new download link.

https://www.sony.com/electronics/support/downloads/W0009338

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  1. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-08-19T09:58:04+00:00

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  2. Anonymous
    2019-06-20T20:49:43+00:00

    I have the opposite problem, where there's a spot that gets automatically "touched" even when no one is using the Surface. Will this fix that problem?

    Yes, mine was doing that too. It was opening apps and everything on it's own if icons were in that area.

    I ran the Sony calibration tool & now it works perfectly.

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  3. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-06-19T09:27:52+00:00

    The only thing I can suggest is to download the oldest Windows 8 recovery image
    for the SP3 and run the Sony tool before updating it to Windows 10. Go to
    https://support.microsoft.com/en-us/surfacerecoveryimage   (with a different Windows computer if yours is not working properly)  and download a recovery image for your Surface. You will need a 16GB USB stick
    formatted FAT32 (use a Windows computer). Use FULL format and not quick format
    and give the volume a name like surfboot.. There are full instructions and a
    video at
    https://support.microsoft.com/en-us/help/4023512/surface-creating-and-using-a-usb-recovery-drive#download

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