Surface Pro 3 does not connect to recent Samsung Series 7 TV

Anonymous
2014-09-21T16:09:32+00:00

Hi,

my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

I would appreciate to get this working again.

Thx,

Bernd

Surface | Surface Pro | Network

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  2. Anonymous
    2014-10-26T18:54:53+00:00

    I also have same problem on my sp3 and samsung uhd tv

    model name is un50hu7000f

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  3. Anonymous
    2014-11-11T13:50:51+00:00

    Hello, I had the same problem with a 5700 series samsung tv. It used to work with the surface pro 2 and after a tv firmware update it stopped.

    I just updated the tv firmware from version 1118 to version 2012 and was able to stream my SP3 again. Hope this helps.

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  4. Anonymous
    2014-11-12T07:54:56+00:00

    Finally some positive news on this issue. I will check if this update is available for my TV and report back. This is a good sign either way.

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  5. Anonymous
    2014-11-12T08:23:11+00:00

    As I suspected, my TV is on 1114, which only appeared as an update a couple of days ago. It won't detect anything more recent at the moment.  I'm a long way from 1118, let alone 2012.

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