Surface Pro 3 does not connect to recent Samsung Series 7 TV

Anonymous
2014-09-21T16:09:32+00:00

Hi,

my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

I would appreciate to get this working again.

Thx,

Bernd

Surface | Surface Pro | Network

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  1. Anonymous
    2015-05-20T15:07:58+00:00

    the hotfix is now obsolete. the firmware/driver package released yesterday has newer drivers - the video included in that is v10.18.14.4170

    but this does not fix the Samsung issue.

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  2. Anonymous
    2015-05-22T11:06:09+00:00

    is microsoft aware of this issue ? absolute shambles not fixing this .

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  3. Anonymous
    2015-05-22T12:20:37+00:00

    Yes, they are aware. When or if they will or can fix is something I have no information on.

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  4. Anonymous
    2015-05-29T01:49:22+00:00

    Samsung UN55HU6840

    http://www.samsung.com/us/video/tvs/UN55HU6840FXZA

    SP3 sees it, stalls at connecting.  TV shows WPS pin to input. both timeout after a couple minutes.

    I was originally able to connect from the miniDP on the SP3 with an adapter (miniDP to HDMI), but the 5/19 firmware update broke that too.

    This is now an unfortunately expensive paperweight for me.

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  5. Anonymous
    2015-05-29T11:17:20+00:00

    On Fri, 29 May 2015 01:49:22 +0000, jii-chan wrote:

    >>I was originally able to connect from the miniDP on the SP3 with an adapter (miniDP to HDMI), but the 5/19 firmware update broke that too.

    please start a separate thread on that issue.

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    Windows Experience MVP

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    Please mark as answered if this answers your question

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