Surface Pro 3 does not connect to recent Samsung Series 7 TV

Anonymous
2014-09-21T16:09:32+00:00

Hi,

my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

I would appreciate to get this working again.

Thx,

Bernd

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

208 answers

Sort by: Newest
  1. Anonymous
    2015-03-03T19:14:21+00:00

    I lowered resolution to 1024x768 and then it worked for me as well, using Samsung 8 series TV from 2014. After this "hand shake" I changed the resolution back to max on SP3 and tried to connect again - bring out charm and choose devices/project and pick the TV but I always have to press "tap to fix the connection". Run a "setup" each time but at least it projects.

    Thanks for finding this out.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-03-03T18:54:30+00:00

    I wasn't sure if you were using the adapter with the first TV

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-03-03T16:03:35+00:00

    Your reply reinforced what I observed. I'm only saying, using the sp3 with the adapter on another TV and then trying to reconnect to the Series 7, I have to lower the resolution once again. Then after that, connection is normal.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-03-03T15:34:32+00:00

    I'm not sure if this came across right in my post, but the solution I was talking about is for the original problem. Nothing to do with the adapter.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-03-03T15:00:01+00:00

    GOOD NEWS: There is a solution after all.

    You only have to turn the resolution down the first time in order to make the connection. After that initial handshake is made, you can just project as expected while your SP3 is set to its normal maximum resolution.

    I have my Samsung Series 7 UHD TV connected wirelessly as we speak. It's only at 1920x1080, but that's fine.

    Strange, but good news. 1980 x 1080 is what I'd expect though.

    I also noted that subsequent connections were normal;  right up to when I used my Microsoft Miracast adapter on a non smart TV. Connected as expected to the adapter, but when I went back to the smart TV I had to down grade the resolution the first time.

    Was this answer helpful?

    0 comments No comments